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Frequently Asked Question's
Order
Below are some of are common questions about Orders.
How do I make a purchase?
Simply browse our store, add your favorite items to the cart, and proceed to checkout. Follow the steps to enter your shipping and payment details, then confirm your order.
How do I know if my order is confirmed?
You’ll receive an email confirmation immediately after placing your order. Once shipped, a second email will include your tracking details.
Can I change my shipping address after my order is placed?
If your order has not yet shipped, you can cancel or update it by contacting us right away. Once shipped, changes and cancellations are no longer possible.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
No, at the moment we only ship within the United States.
When will my order be shipped?
Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking details once your order has been shipped.
What is your return policy?
We accept returns within 14 days of delivery, as long as the items are unopened, unused, and in their original packaging. Due to health and safety reasons, opened perfumes and supplements cannot be returned.
How long will it take until I receive my order?
Delivery within the USA typically takes 3–7 business days, depending on your location and the shipping method selected at checkout.
How much is shipping?
Yes! We offer free standard shipping on all U.S. orders over $100 (before tax). Orders below $100 will have a flat-rate shipping fee, which will be shown at checkout.
Payments
Below are some common questions about Payment.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options displayed at checkout.
Is my payment information secure?
Yes, we use encrypted payment gateways to ensure your information is always safe and secure.
Can I save my payment details for future orders?
Yes, you may securely save your payment information at checkout for faster future purchases. We do not store your card details directly — all payments are processed through trusted, encrypted payment gateways.
Privacy & Security
Below are some common questions about Privacy & Security.
How is my personal information used?
Your information is used only to process your order, deliver your products, and improve your shopping experience
Do you share my information with third parties?
No, we never sell or share your personal data with third parties. Please review our Privacy Policy page for full details.
Do you keep my information safe?
Absolutely. We use secure encryption technology (SSL) to protect your personal and payment details. Your information is never shared or sold to third parties.
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